Boxoffice Seating Chart Tools


We have launched new seating chart tools for our boxoffice app! Overall better design allows for easier navigation through your seating chart. When you mouse over ‘Event Option’ and click ‘View Seating Chart’ you now have some new tools:

Show Seat Holders. View the overall status of the seats for an event. Color coded seats allow you to easily see what seats are taken, available and held. You can also click on a seat to see more information about that seat, including the seat holder’s info if the seat is taken. Furthermore, you can reprint tickets and view transaction details.


Edit Seat Holds. This tool allows you to manually hold seats by clicking on them. Click a seat to hold it, click it again to free it up. The drop-down in the upper right allows you to select what category your hold falls in. If you click a seat that is being held in a different category you will be prompted to switch the hold to the category you’re currently on. Red seats are holds in the active category, while dark-grey seats are holds in another category.


Import Previous Event Holds. This tool allows you to import seat holds from a previous event. So if this event uses the same or similar holds as another, just import the existing holds into this event and you don’t have to manually select your holds. This is great if you have a large seating chart with tens if not hundreds of holds. Once you import your holds it will clear any existing holds you had for the event, and you can always edit your holds once they’ve been imported.


Manage Seating Hold Categories. Use this tool to add, edit and remove seating hold categories. Hold categories allow you to keep track of what seats are being held for whom. For example you may want to keep your media holds separate from your artist holds, etc. Categories created here will be available in the drop-down when editing holds.