Welcome to the HoldMyTicket Blog

We have collected valuable resources that will help you get the most out of our platform.

HowTo: Sign Up for Paypal Payflow Pro Gateway

A high demand request and long awaited feature has arrived. HMT can now integrate into your PayPal account! Funds from your ticket sales will be immediately deposited into your PayPal account.

hmt-paypal

If you are setting up a PayPal online payment gateway to sell tickets with HoldMyTicket, it only takes a few simple steps. Here’s a quick guide to provide you with a roadmap for the process.
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Linea Pro Scanner Guide and Troubleshooting

Ticket Scanning

So you’ve just received your scanner from HoldMyTicket, and you’re wondering what you need to know in order to keep the device running. Well, you’re in luck, because the answer is: not much!.

Our Linea Pro 4 1D Barcode scanners for iPod Touch are set up for you, so you don’t need to go over a whole lot in order to get the device humming and ready to scan or sell tickets.

Even so, it’s good to get familiar with the device to ensure the best performance possible. Here we’ve collected the most important and common points to pay attention to. It’s worth reading as a primer, but it can also serve as a troubleshooting guide.
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New Shipping Rates on Printed Tickets

Post Office

We’ve done a quick renovation of the shipping rates on our printed tickets. We made the changes in response to new rates issued by the U.S. Postal Service, but we’ve also adjusted the breakdown of how ticket orders get shipped out – and this will result in serious savings for a great deal of orders.

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Basic Ticket Printing

Boca Printing

This guide will describe how to print tickets, eTickets and receipts using our browser-based, online box office application. For more detailed instructions on printer setup or maintenance, check out the articles relating to your type of printer in the Get Started page.

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Troubleshooting for BOCA Printers (Linux)

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Troubleshooting for BOCA Printers (Mac)

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Troubleshooting for BOCA Printers (Windows)

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Troubleshooting Guides for BOCA Printers

Having printer issues? We’ve just rolled out some easy, stepwise troubleshooting guides for use with our BOCA Lemur-S thermal ticket printers.

By stepwise, we mean the guides are best used if you go from point to point in order, doing your best to make sure there are no issues before continuing. This will make sure you cover every potential issue.

Just find your operating system from the list below:

  1. Windows
  2. Mac
  3. Linux (Joli OS or Ubuntu)

As always, you can send us a message if you have any questions or suggestions.

Split Payments

 

Selling tickets using HoldMyTicket’s Boxoffice interface is now more versatile than ever: we’ve added a split payments feature. Now ticket-buyers can purchase tickets using any combination of cash, credit, check, or even other currencies.

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New Transactions Features for Venues

HoldMyTicket has once again added a few new features that will help you design, implement, and sell different types of transactions at your venue.

We’ve added some new features to the Transaction Types feature and added a whole new section called Other Currencies to the Venues tab in your account. These changes are geared toward running new types of transactions, giving your customers a few new options on how to pay.

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