HoldMyTicket is ecstatic to announce our epic renovation of the Tools menu in your account.
First, all the existing features have been completely updated. In fact, you can read about each tool individually to see what has changed. Plus, if you’re brand new to our Tools, the posts can serve as a quick start guide! Here they are:
The Export Ninja Tool in the Venues app is the faucet for the big pool of data you’ve collected from all your ticket sales. This handy feature can present that data right in your browser as an html file, or you can download it as an Excel (.xls) spreadsheet or a text-based comma-separated file (CSV) or tab-separated file.
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You might already be familiar with HMT’s Embeddable Calendar Widgets, but we’ve made some improvements. The updated Calendar Widgets tool makes it easier than ever to generate embeddable code to export and display your calendars in a number of different formats and designs.
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The Staff Users tool allows you to create, manage and edit multiple user profiles for your Venues account.
In addition to enabling other people to access your Venues account, you can specify each user’s level of permissions for reports, venues and events.
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(Click on any photo to view it full-sized.)
Introducing the Surveys Tool
The Attractions tool keeps a library of artists, entertainers & performers within hand’s reach, allowing you to easily attach them to your events. You can store website urls, photos, videos, and content for every attraction. You involve this media with your event when you attach it using the Showtimes section of your event editing page.
About 30 minutes ago, Authorize.net stopped accepting our transactions. It seems they’ve been having difficulty with customers worldwide.
Authorize.net Response Times
Using HoldMyTicket’s Boxoffice terminal requires a unique Boxoffice user account. Giving each user a separate account allows better tracking of sales and allows you to fine-tune all the different roles in your ticket-selling team.
A Boxoffice user account is separate from your venue account (the account you use to manage your venue and event information). If you are a venue manager or promoter who wants access to our ticket sales terminal – you’ll need your own box-office user account.
You should create Boxoffice user accounts for anyone who sells tickets.
Ticket sales could be in person, over the phone, through fax, by e-mail, carrier pigeon or pony express – any method you choose, outside of selling online. Since selling tickets online is automated, there is no need to create a Boxoffice user account for online sales.
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Do you want to learn more about our online ticket applications? Feel like you want to take those extra steps to master the art of Ticket Ninjutsu?
HoldMyTicket is announcing the release of Ticket Dojo: a series of online tutorials for its ticketing platform. The lessons will progress in a gentle learning curve, allowing you the comfort of knowing for certain that you understand the basics before moving on to the more complex topics. You’ll be a Ticket Ninja in no time!
The lessons start today with an introduction to our Boxoffice app. We will be releasing more lessons on Boxoffice over the course of the next few weeks – with more topics to come.
Stay tuned, and happy training!
Photo: Ninja Sword Training on the Beach at Rick Tew’s NinjaGym™ Martial Arts Training and Fitness Camp in Thailand
Did you know that HoldMyTicket will provide you with the scanning equipment necessary to validate your tickets? Based on the volume of ticket sales you have, we provide you with the tools needed to efficiently validate tickets. Here’s how it works:
* Not only can you print out an old-school will call list, HMT provides various forms of electronic will call lists. The will call list in your HMT account can be used on a laptop, tablet or smartphone to validate entrants. Or you can download our free iPhone app, WeGetIn®, which includes an interactive will call list. All check-ins on electronic will call lists are tracked and reported for you, just like they were scanned in with a scanner.
** A Mophie® modified iPod Touch comes with WeGetIn® installed on it, allowing you to scan the QR codes printed on E-Tickets using the iPods’s camera. These scanners include a built in extra battery, ensuring hours of worry free scanning.
*** The Linea Pro® modified iPod Touch also comes with WeGetIn® installed. It has a laser for super-fast scanning of ticket barcodes. This feature, in conjunction with WeGetIn®, is the fastest form of ticket validation in the industry. The Linea Pro® also features a credit card swiper, allowing for both door sales and credit card validation.
Happy Scanning!
To request scanners for your events contact the Team at HoldMyTicket! We’ll set you up.