A new version of SWARM, our mobile box office, is available in Apple’s App Store! If you already have SWARM, we highly recommend you upgrade your device to the latest version, 1.2.
The new version runs faster, performs reliably offline, and is easier to use. Improvements include:
- Offline Scan Tracking: If your internet network happens to go down while you’re scanning, the app will continue to scan tickets, storing them on the device until you get back online. New in version 1.2 is the ability to view offline scans.
- Scan Log: Every ticket scanned is now listed by scan time. This makes it easier to see the status of your last scan and gives you a scan-history at a glance.
- Better Network Stats: Not only will the app tell you if you are online or not, it now displays the network name as well.
- Latest iOS Support: SWARM 1.2 is compatible with the latest iOS operating systems, so feel free to keep your device updated with the most recent iOS version.
For more info check out SWARM’s website
Check it out in the App Store
Our WillCall Lists are more powerful than ever! You have more control over sorting the list and can now group event attendees by a number of different criteria.
You can sort the WillCall List by first or last name. If your event has more than one ticket type, you can group each type’s attendees together. You can also limit the WillCall List to show only attendees with a specific delivery method, ticket type and more.
A high demand request and long awaited feature has arrived. HMT can now integrate into your PayPal account! Funds from your ticket sales will be immediately deposited into your PayPal account.
If you are setting up a PayPal online payment gateway to sell tickets with HoldMyTicket, it only takes a few simple steps. Here’s a quick guide to provide you with a roadmap for the process.
So you’ve just received your scanner from HoldMyTicket, and you’re wondering what you need to know in order to keep the device running. Well, you’re in luck, because the answer is: not much!.
Our Linea Pro 4 1D Barcode scanners for iPod Touch are set up for you, so you don’t need to go over a whole lot in order to get the device humming and ready to scan or sell tickets.
Even so, it’s good to get familiar with the device to ensure the best performance possible. Here we’ve collected the most important and common points to pay attention to. It’s worth reading as a primer, but it can also serve as a troubleshooting guide.
HoldMyTicket boasts some of the best event reporting in the industry. Access event specific customer exports, sales breakdowns, validation timelines and much more using the Event Report.
Viewing the Event Report is very simple. Here’s how to do it:
Click on any event in your account, you will see the Event Overview. From the event overview click on ‘Reports’.
Below is an example of an event report. Hover over any section of the report for info on that section:
We headed out to Los Angeles California this week to attend Pollstar Live and to exhibit our ticketing software to the event industry at Event Live Expo. We’d like to thank all of the event organizers for providing such a great opportunity to get to know our peers, clients and competitors. We have started some amazing new partnerships! thefutureofticketing.com
Check out our journey on our Instagram page
We’ve done a quick renovation of the shipping rates on our printed tickets. We made the changes in response to new rates issued by the U.S. Postal Service, but we’ve also adjusted the breakdown of how ticket orders get shipped out – and this will result in serious savings for a great deal of orders.
This guide will describe how to print tickets, eTickets and receipts using our browser-based, online box office application. For more detailed instructions on printer setup or maintenance, check out the articles relating to your type of printer in the Get Started page.