Protect your events from fraud-related chargebacks, unwanted resellers, and keep your box office operations running smoothly with our latest feature, Out-of-State Purchase Protection, designed to limit out-of-state transactions.
It's common for ticket fraud to originate from buyers located outside a 100-mile radius of your event. These transactions typically involve stolen credit cards, scam artists, and resellers securing bulk tickets with no intention of attending.
When ticket fraud plagues your events, you’ll face heavy revenue loss, potential legal liability, and long-term damage to your brand’s integrity.
When fans purchase tickets through secondary markets, such as resellers, they’re subject to marked-up prices, and your business becomes vulnerable to later transaction disputes. Yes, this intricate reseller network could result in chargebacks being traced back to the original organizer’s merchant account. Our newest feature helps you take better control over the fan experience and your operational costs.
Imagine this double-loss scenario: Stolen credit cards are used to buy tickets, which are then resold to unsuspecting fans. When the real cardholders report the fraud, a chargeback is initiated, pulling the money back from your account. By then, the fans have already enjoyed your event, and you're left with no revenue for those seats.
With HoldMyTicket, minimize potential fraud loss by leveraging our Out-of-State Purchase Protection feature. You can also utilize other helpful tools on Spark, such as Delayed Ticket Delivery and Credit Card Validation.
Interested in a quick feature demo? Our support team is standing by at [email protected] ready to assist.